Hi.
We're in this together.

No — we don't offer delivery. Parcels are collected from our hub (Tuesdays & Thursdays, 11am–1pm). If you can't collect yourself, someone can apply and collect on your behalf — the form has an option for that.

The food bank isn't a walk-in — it works by application (the form on this page), then a booked collection slot. If you need food today, the soup kitchens ARE walk-in: Tuesday and Thursday from 7pm, no booking.

Within 48 hours, every time. If you're accepted, you'll get a link to book your collection slot — keep an eye on your texts and email.

Yes. The form asks whether the parcel is for you or for someone else — put their details in and we'll take it from there.

One parcel per household every two months — that's how we keep them going to the households that need them most. The soup kitchens have no such limit; come every week if it helps.

You choose the items on the form — cereals, rice, pasta, tins, fresh surplus, baby food, hygiene basics and more (subject to availability). There's a box for dietary needs and allergies.

No — we provide food directly: hot meals at the soup kitchens and food parcels from the food bank.

Don't let that stop your application — you can bring your evidence (like a benefits letter) with you in person instead.

Not at all. AR Projects is a community organisation, open to absolutely everyone — no faith, background or paperwork required at the soup kitchens.

Yes. The soup kitchens are open to everyone, no questions asked. The parcel form asks about your circumstances so we can help fairly — not about immigration status.